|Networking with my Competition?||| Print ||
|Written by Chris Repp|
|Friday, 11 December 2009 12:57|
1. The global village- Just last week I networked with companies and customers across Spain, England, Canada and the USA. I regularly get visitors from all around the world. I know that embracing relationships with others around the world will help us to succeed.
2. Competitors become allies- I'm convinced that competitors will become allies on the web. Sure we can refer one another for different locations, but what if we sell the same products? I don't think it matters any more! On the web, your customers will buy not so much because you have vastly better products but because they connect with you on some level. There are as many niche opportunities as there are personalities. There is plenty of room for us to sell products and share relationship as well.
3. Transparency is a must- With the way people talk across the web now, junk products and poor customer service will not survive. I can't see the "as seen on t.v." leather repair kit selling much longer. We have got to be genuine and highlight real, professional experience.
One of the best ways to be transparent is to recommend another person when there services are a better fit than our own. Or to offer a customer a diy solution for a small problem instead of pushing them to hire us.Tough to give business away, yes, but is speaks volumes our image as genuinely customer focused. So let's connect and share experiences so we can support one another to find the best solutions for the public and raise the image of the leather services industry as a whole!
Leather Pro's how can we connect right now?
|Last Updated on Monday, 22 February 2010 07:10|